1. Introduction
At Research Loop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, WhatsApp number);
- Academic information and project details (syllabus guidelines, drafts, datasets);
- Payment information (processed securely through third-party encrypted providers);
- Communication preferences and correspondence records.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our academic research and writing services;
- Process transactions and send related order invoices;
- Send technical notices, milestone updates, and support messages;
- Respond to your comments, questions, and revision requests;
- Monitor and analyze academic trends, website usage, and user experience.
4. Information Sharing & Non-Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent;
- To comply with legal obligations;
- To protect our intellectual rights and user safety;
- With vetted service providers who assist us in operating our website and conducting our consultation business under strict confidentiality agreements.
5. Data Security & Storage
We implement appropriate technical and organizational security measures to protect your personal information and research documents against unauthorized access, alteration, disclosure, or destruction. All files are transferred via SSL/TLS encryption.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information;
- Rectify inaccurate or incomplete project information;
- Request deletion of your personal information and research files from our active servers;
- Object to processing of your personal information;
- Withdraw consent at any time without penalty.
7. Contact Us
If you have any questions about this Privacy Policy, please contact our data compliance officer at:
Email: support.researchloop@gmail.com
Phone: 0315-6458142
Address: DHA phase 1 F-17, Lahore